Delivery Information

We aim to make delivery as simple and transparent as possible. Every product on our website displays its own live availability and estimated dispatch time, so you know what to expect before placing your order.

Delivery Charges

Order Value (Incl. VAT) Delivery Charge
Under £120.00 £4.80
£120.00 and over FREE

Understanding Product Availability

Products displaying the Next day delivery badge are already stocked in our warehouse and are dispatched the same working day for delivery on the next working day.

Next day delivery
Order before 4:00pm (Monday–Friday) for same-day dispatch. Orders placed after 4:00pm, on weekends or on public holidays will be dispatched on the next working day.

Other products are stocked at our distribution partners rather than in our own warehouse. When you place your order we bring the goods into our warehouse before dispatching them to you. These products display an estimated dispatch date, as shown below.


In stock
Expected to ship on Thursday 3 September

The date shown above is the estimated date the goods will reach our warehouse from the supplier and be dispatched to you. Every order is checked and packed on arrival, then shipped using a tracked 24–48 hour delivery service.

Please note that this is not the estimated delivery date to your address.


How Your Order Is Processed

  1. You place your order through our website.
  2. The product is sent to us from our supplier's or manufacturer's warehouse (where applicable).
  3. We inspect, pack and prepare your order.
  4. Your order is dispatched using a tracked 24–48 hour delivery service.

Orders with Multiple Items

If your order contains products with different lead times, we will normally dispatch your order once all items have arrived at our warehouse.


Delivery Partners

We use trusted delivery partners including Royal Mail and FedEx. The courier used will depend on the size, weight and contents of your order.

Certain hazardous goods may require a specialist courier service.


Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking information.


Need Help?

If you have any questions regarding delivery or product lead times, please contact us at our contact form.

We aim to respond to all enquiries within one working day.